FAQs

How do I register for a course?
To register for a course, click “Add to Cart” and head to your cart and check out. Once complete, you will receive a confirmation email that includes important links and instructions on how to start your course.

What payment options does Workforce Development & Professional Education accept?
Payments can be made by clicking the "Add to Cart" button next to each course. You may opt to pay via credit card (AMEX, Visa, Discover, and Mastercard) or online checking or savings account.

Payments made with a credit card will incur an additional 2.85% (or 4.5% international) service fee added at check out. There are no additional service fees to use an online web checking or savings account.

You may also pay via check or money order. Checks or money orders should be made out to Wentworth Institute of Technology and mailed or delivered fifteen days prior to the course start date. Please include your name, desired course, phone number, and email address so we may confirm receipt and enrollment. You will be registered at the time at which payment has been received.

Wentworth Institute of Technology
Workforce Development & Professional Education
550 Huntington Avenue, 108 Wentworth Hall
Boston, MA 02115

Returned Fees: Returned Payment Fees will be charged to the learner if a payment is returned by the bank or financial institution. We reserve the right to pause or cancel course access until fees due are settled. If two or more payments are returned (not honored) by the bank or financial institution, Wentworth will no longer accept paper check or online web check payments on behalf of your account.

I need help, how can I get in touch with someone?
If you run into any problems or have general questions about registering or making a payment, please contact workforce@wit.edu or 617.989.4300, and describe the issue in detail.

Our office hours are Monday – Friday, 9 – 5 p.m. Please allow up to 24 hours for email responses during regular business hours. Wentworth is closed for winter break from December 22-January 2.

What are your cancellation and refund policies?

Individual Enrollments
All individual course registrations can be cancelled and fully refunded up to 7 days past the course start date or when the course materials have been accessed by a learner.

If you are a participant enrolled in a program sponsored by your employer or organization, please contact your employer to discuss cancellation and/or a refund. Corporate partners seeking to cancel or change a scheduled program should reference their individual training agreements.

Requesting a Refund
To request a refund, learners must submit a written refund request via email to workforce@wit.edu. The request should include the learner’s full name, contact information, course name, and enrollment date. WIT will process the refund within 7 days of the receipt of the refund request. Refunds will be issued to the original payment method used during enrollment.

Wentworth Cancellation
Wentworth reserves the right to cancel any course with two (2) business days’ notice. Registrants may opt to enroll in the next available offering of the course or cancel your registration for a 100% refund.

Custom Corporate Training Agreements
If you are a participant enrolled in a program through your employer or sponsoring organization, please contact your employer to discuss cancellation and/or a refund. Corporate partners seeking to cancel or change a scheduled program should reference their individual training agreements.

Textbooks and Course Materials
All textbooks and course materials can be returned, refunded, and/or exchanged in accordance with the WIT Bookstore Online Return Policy.

What types of credentials do I earn for completing Wentworth Pro course?
Upon completion of courses, learners earn Continuing Education Units (CEUs) and a WIT verified digital credential/certificate of completion to showcase on their resume and online channels. A CEU is not an academic credit; however, it is a nationally recognized standard of documenting the successful completion of non-degree professional training. One CEU is equivalent to ten instructional hours.

How do I share my verified digital credentials?
Upon completion of the course, you will be issued a portable WIT-verified digital credential via our Brightspace Learning Management Software. Your digital badge or certificate can be downloaded to your computer or uploaded into a free Credly Backpack, so you may store and share the digital credential via LinkedIn and/or other online channels.

We allow access to course materials and the Brightspace Learning Management Software (LMS) for up to 180 days from the course purchase date, unless specified otherwise. Learner is required to download or securely store WIT issued credentials using portable digital storage platforms or external credential backpacks made accessible during the learning period. After the stipulated access period, the University shall not be held responsible for the storage or retrieval of these digital credentials.

Do courses offered through Wentworth Pro count towards a degree?
Courses purchased and accessed through the Wentworth Pro platform are not eligible for academic degree credit.

Where can I get information on credit-bearing degree programs?
We offer a variety of degree programs including undergraduate and both full- and part-time graduate offerings. Please visit wit.edu/admissions to learn more or wit.edu/academics/degree-finder to explore degree programs.

How can I find information on workforce training for my employees?
We are happy to speak with you regarding bulk enrollment options or customized workforce development and professional training programs for your team. Please contact us to get started.

Why Wentworth?
Wentworth Institute of Technology, the university of opportunity, provides our diverse community of learners with access to educational programs responsive to evolving market needs. Through a uniquely effective, hands-on, experiential, and cooperative education approach, Wentworth prepares learners and serves partners who are future-focused and career-ready.